{"id":3968,"date":"2026-11-14T11:47:35","date_gmt":"2026-11-14T11:47:35","guid":{"rendered":"https:\/\/jowary.com\/jowary_dev01\/?page_id=3968"},"modified":"2026-11-14T12:38:30","modified_gmt":"2026-11-14T12:38:30","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/jowary.com\/jowary_dev01\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Terms &amp; Conditions<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated: 14 November 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to <strong>Jowary<\/strong>! We are delighted to have you here.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions govern your access to and use of the Jowary website and services. By visiting our website, creating an account, or placing an order, you agree to comply with these Terms &amp; Conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please read them carefully before using our services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. About Jowary<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jowary is an online platform dedicated to bringing authentic Uttara Karnataka food products, groceries, traditional foods, and regional specialties to customers in Bangalore.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our mission is to make the taste and traditions of Uttara Karnataka easily accessible through convenient online shopping and home delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Acceptance of Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By accessing or using our website, you confirm that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.<\/li>\n\n\n\n<li>You agree to provide accurate and complete information when placing orders.<\/li>\n\n\n\n<li>You agree to follow the terms and policies mentioned on this website.<\/li>\n\n\n\n<li>You will not use our website for any unlawful or unauthorized purpose.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not agree with these terms, please discontinue using our website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Products and Product Information<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We make every effort to display accurate product descriptions, photographs, prices, weights, and other details.<\/li>\n\n\n\n<li>Actual product appearance, colour, packaging, and texture may vary slightly from the photographs displayed.<\/li>\n\n\n\n<li>Product availability may change depending on stock and supplier availability.<\/li>\n\n\n\n<li>Certain traditional and homemade products may have natural variations in taste, texture, and appearance.<\/li>\n\n\n\n<li>Customers are advised to check product descriptions, ingredients, allergen information, and expiry dates before purchasing.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Jowary reserves the right to modify, update, or discontinue products without prior notice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Pricing and Payments<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All product prices are displayed in Indian Rupees (INR).<\/li>\n\n\n\n<li>Prices may change without prior notice.<\/li>\n\n\n\n<li>Applicable taxes and delivery charges, if any, will be displayed during checkout.<\/li>\n\n\n\n<li>Customers must complete payment using the payment methods made available on our website.<\/li>\n\n\n\n<li>Orders will be processed after successful payment confirmation, where online prepayment is required.<\/li>\n\n\n\n<li>In case of an incorrect price or technical pricing error, we reserve the right to cancel the affected order and initiate a refund.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Order Placement and Confirmation<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers can place orders through the Jowary website.<\/li>\n\n\n\n<li>An order confirmation will be provided through the available communication channels.<\/li>\n\n\n\n<li>Order acceptance is subject to product availability and payment verification.<\/li>\n\n\n\n<li>We reserve the right to refuse or cancel an order in exceptional circumstances, including stock unavailability, suspected fraudulent activity, or technical errors.<\/li>\n\n\n\n<li>If an order is cancelled after payment, the eligible amount will be refunded through the applicable payment method.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Delivery Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jowary currently focuses on delivering products within Bangalore, Karnataka.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery availability depends on the customer&#8217;s serviceable location.<\/li>\n\n\n\n<li>Customers must provide accurate delivery addresses and contact details.<\/li>\n\n\n\n<li>Estimated delivery timelines will be communicated during the ordering process or through available order updates.<\/li>\n\n\n\n<li>Delivery charges, if applicable, will be displayed before order confirmation.<\/li>\n\n\n\n<li>Delivery timelines may be affected by traffic, weather, operational challenges, or unforeseen circumstances.<\/li>\n\n\n\n<li>Customers should ensure someone is available to receive the order at the provided address.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Jowary will make reasonable efforts to deliver orders within the estimated timeframe but does not guarantee delivery at an exact time unless specifically confirmed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Cancellation Policy<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers may request cancellation before the order has been processed or dispatched.<\/li>\n\n\n\n<li>Once an order has been dispatched, cancellation may not be possible.<\/li>\n\n\n\n<li>Orders containing perishable or specially prepared products may not be eligible for cancellation after preparation begins.<\/li>\n\n\n\n<li>If Jowary cancels an order due to stock unavailability or operational reasons, the applicable amount paid will be refunded.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For cancellation requests, customers can contact our customer support team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Return and Refund Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to ensure that every customer receives products in good condition.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the nature of food and grocery products, returns are generally not accepted once products have been delivered, except in eligible cases such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wrong product delivered.<\/li>\n\n\n\n<li>Product received in damaged condition.<\/li>\n\n\n\n<li>Expired product delivered.<\/li>\n\n\n\n<li>Product missing from the confirmed order.<\/li>\n\n\n\n<li>Product quality issues reported within a reasonable time after delivery.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should contact us within 24 hours of delivery and provide the order details along with clear photographs or other supporting evidence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After reviewing the complaint, Jowary may offer an appropriate replacement or refund, subject to verification and applicable consumer protection laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds will generally be processed through the original payment method. The time taken for the amount to reflect depends on the bank or payment service provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in this policy limits any consumer rights available under applicable Indian law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Customer Responsibilities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers using Jowary agree to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide accurate personal and delivery information.<\/li>\n\n\n\n<li>Ensure their registered mobile number and email address are accessible.<\/li>\n\n\n\n<li>Maintain the confidentiality of their account credentials.<\/li>\n\n\n\n<li>Avoid fraudulent orders or misuse of promotional offers.<\/li>\n\n\n\n<li>Not attempt to disrupt, damage, or misuse the website.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for activities carried out through their accounts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Food Safety and Storage<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers should follow the storage and handling instructions provided on product packaging.<\/li>\n\n\n\n<li>Products should be consumed within the recommended shelf life.<\/li>\n\n\n\n<li>Products requiring refrigeration should be stored appropriately.<\/li>\n\n\n\n<li>Customers should review ingredient and allergen information before consumption.<\/li>\n\n\n\n<li>Jowary shall make reasonable efforts to ensure that products are sourced, stored, and delivered in accordance with applicable food safety requirements.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">11. Offers and Promotions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jowary may introduce promotional offers, discounts, coupon codes, and special deals from time to time.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offers are subject to their respective terms and validity periods.<\/li>\n\n\n\n<li>Certain promotions may apply only to selected products or customers.<\/li>\n\n\n\n<li>Offers cannot necessarily be combined with other discounts.<\/li>\n\n\n\n<li>Jowary reserves the right to modify or withdraw promotional offers in accordance with applicable laws.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">12. Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All content available on the Jowary website, including logos, brand identity, photographs, graphics, text, product descriptions, and website design, belongs to Jowary or its respective content owners.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users may not reproduce, distribute, modify, or commercially use website content without prior written permission.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Third-Party Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may use third-party services for payment processing, delivery, analytics, communication, and other operational activities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jowary is not responsible for interruptions or failures caused by third-party services, although we will make reasonable efforts to resolve issues affecting customer orders.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jowary will make reasonable efforts to provide reliable services and accurate product information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, to the extent permitted by applicable law, Jowary shall not be responsible for indirect or consequential losses arising from temporary website interruptions, third-party service failures, or circumstances beyond our reasonable control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in these Terms &amp; Conditions excludes liability that cannot legally be excluded under applicable Indian law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Privacy and Personal Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We respect your privacy and are committed to protecting your personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information collected during registration, checkout, and order processing will be handled in accordance with our <strong>Privacy Policy<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please refer to our Privacy Policy to understand how your personal information is collected, used, and protected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Changes to Terms &amp; Conditions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jowary reserves the right to update or modify these Terms &amp; Conditions whenever necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any changes will be published on this page with an updated revision date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are encouraged to review this page periodically.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">17. Governing Law and Jurisdiction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions shall be governed by the laws of India.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any disputes arising from the use of Jowary&#8217;s website or services shall be subject to the jurisdiction of the competent courts in Bangalore, Karnataka, subject to applicable consumer protection laws.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">18. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions, complaints, order-related concerns, or assistance regarding these Terms &amp; Conditions, please contact us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Brand:<\/strong> Jowary<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Business:<\/strong> Authentic Uttara Karnataka Food Products<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> support@jowary.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contact Number:<\/strong> 8660189635<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Location:<\/strong> Bangalore, Karnataka, India<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Website:<\/strong> jowary.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for choosing Jowary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Bringing the authentic taste of Uttara Karnataka closer to your home!<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Last Updated: 14 November 2026 Welcome to Jowary! We are delighted to have you here. These Terms &amp; Conditions govern your access to and use of the Jowary website and services. By visiting our website, creating an account, or placing an order, you agree to comply with these Terms &amp; Conditions. Please [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","pagelayer_contact_templates":[],"_pagelayer_content":"","rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-3968","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jowary.com\/jowary_dev01\/wp-json\/wp\/v2\/pages\/3968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jowary.com\/jowary_dev01\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jowary.com\/jowary_dev01\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jowary.com\/jowary_dev01\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jowary.com\/jowary_dev01\/wp-json\/wp\/v2\/comments?post=3968"}],"version-history":[{"count":1,"href":"https:\/\/jowary.com\/jowary_dev01\/wp-json\/wp\/v2\/pages\/3968\/revisions"}],"predecessor-version":[{"id":3969,"href":"https:\/\/jowary.com\/jowary_dev01\/wp-json\/wp\/v2\/pages\/3968\/revisions\/3969"}],"wp:attachment":[{"href":"https:\/\/jowary.com\/jowary_dev01\/wp-json\/wp\/v2\/media?parent=3968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}